Privacy Policy
Last updated: May 30, 2026
Cascade RetroFoam ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting a quote request, you agree to the practices described below.
Information We Collect
When you submit a quote request or contact form, we collect the information you provide, which may include:
- Your name
- Email address
- Phone number
- Property address (street, city, state, ZIP)
- Any details you share about your home or project
- Your communication preferences (such as whether you opt in to text messaging)
We also automatically collect limited technical information through cookies and tracking technologies, such as your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request and contact you about your project
- Schedule appointments and coordinate your installation
- Answer your questions and provide customer support
- Send you text messages if you have opted in (see our SMS Terms & Conditions)
- Improve our website and measure the performance of our advertising
How We Share Your Information
We may share the information you provide with:
- The independent RetroFoam dealer serving your area, so they can contact you and prepare your quote.
- Service providers that help us operate our business, such as our lead-management and messaging platforms and our email and automation providers, who process your information solely on our behalf.
We do not sell your personal information. SMS consent and opt-in data are not shared, sold, or transferred to unaffiliated third parties for marketing purposes.
Cookies & Advertising Technologies
Our website uses cookies and pixel-based tracking technologies — including Google Ads, the Reddit Pixel, the StackAdapt Pixel, and the Meta (Facebook) Pixel — to understand site usage and to measure and improve the effectiveness of our advertising. These tools may collect information about your visit and your interactions with our ads. You can control cookies through your browser settings and opt out of interest-based advertising through the settings offered by each advertising platform.
Data Retention
We retain the information you provide for as long as necessary to respond to your request, provide our services, and comply with our legal obligations.
Your Choices
You may opt out of text messages at any time by replying "STOP." You may request that we update or delete the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests as required by applicable law.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at (425) 520-0043 or info@cascaderetrofoam.com.